1. Website Use
By using this website, you agree to browse it lawfully and avoid anything that could damage, interrupt, or overload the site. Simple enough, right? We may update pages, pricing, or service details at any time without notice.
Accuracy of information
We work to keep details current, but small errors can happen. If you spot something that looks off, let us know and we will review it quickly.
2. Booking and Service Agreements
When you request residential cleaning, deep cleaning, move-in or move-out cleaning, recurring cleaning, or a custom package, you are asking us to confirm availability and scope. A booking is only final once we accept it.
Ever wondered why we ask for so many details up front? It helps us match the right crew, right products, and right time to your home.
Scope of work
The agreed service follows the booking summary, written estimate, or service notes. If the home needs something extra on arrival, we will discuss the change before work continues.
Access to the property
You are responsible for providing safe access to the property at the scheduled time. If keys, codes, alarms, or entry instructions change, please tell us before the appointment.
3. Scheduling, Cancellations, and Rescheduling
We plan our day around your appointment, and your appointment slot is reserved for you. If you need to cancel or reschedule, please contact us as early as possible so we can adjust the calendar.
Missed visits, late cancellations, or access issues may affect future scheduling. Want to keep things smooth? A quick heads-up goes a long way.
4. Payments and Charges
Payment terms are provided during booking or in your service estimate. Any additional charges must be tied to approved changes, unusual conditions, or extra scope requested during the visit.
If a payment is declined or delayed, we may pause future service until the balance is resolved. That keeps things fair for both sides.
5. Home Conditions and Safety
Please let us know about fragile items, special surfaces, pet concerns, repair issues, or areas that should be avoided. We will treat your home with care, but we cannot be responsible for pre-existing damage, faulty fixtures, or hidden defects.
- Secure valuables and private documents before the appointment.
- Share any known hazards, like loose flooring or unstable furniture.
- Keep pets safely contained unless we agree otherwise.
- Tell us about allergy concerns before service begins.
6. Limitations of Liability
Our team aims to deliver consistent, professional cleaning results. Even so, liability is limited to the extent permitted by law, and we are not liable for indirect, incidental, or consequential losses arising from website use or service delivery.
Have a concern after the visit? Contact us promptly so we can review the issue and decide on a reasonable next step.
7. Intellectual Property
Text, branding, images, and page design on this website belong to Harmonious Home Cleaning or are used with permission. Please do not copy or reuse them without written approval.
8. Changes to These Terms
We may revise these terms when our website, operations, or legal obligations change. Updates take effect once published here, so check back before booking a new service.
9. Contact Us
Questions about these terms? Reach out and we will talk it through.